Services Work Software Creative Contact
(2022—present)

Your vision.
Our execution.

Margaret River, Western Australia.

Ecommerce Paid Media AI Strategy Systems Creative Software
+ Projects
SHARK EYES
Audi
YETI
FUJIFILM
BLACKROLL
Red Feather
seven seas tea
(2022—26©)
+ What we do (4)

Services.

(001) AI, Strategy & Systems
+
Strategy, AI, and systems for 6, 7, and 9 figure brands. Fractional GM support for owners wanting an operator in the business. Custom AI workflows and custom agentic AI builds. Wholesale strategy and partnership development across AU, US, NZ, and the Pacific.
(002) Ecommerce & Websites
+
Shopify builds with Klaviyo, B2B portals, and complete ecommerce systems. Migrations from other platforms. Custom reporting, logistics integrations, and ERP builds. We've scaled brands from $95k to $1M+ in revenue by owning the full ecommerce stack. Site, email, paid, and backend all under one roof.
(003) Brand & Creative
+
Brand strategy, content, and creative direction. Campaign product and lifestyle photography and videography. Crafting creative that works with your brand and also the algorithms to generate revenue. Ambassador management, launches, activations, and trade show production. Built on years of running brand storytelling for premium lifestyle brands.
(004) Paid Media
+
Meta and Google Ads managed in house, not outsourced. Campaign architecture, creative testing, and budget optimisation. We've managed six figure ad budgets for lifestyle brands and successfully scaled them into the US market. Bringing paid marketing fully in house.
(27)

Your vision brought to life with long term equity. Creative that scales without destroying brand.

©2026

Creative.

Shark Eyes/2023
View →
Audi/2024
View →
YETI/2024
View →
Paradiso Surf/2022
View →
Red Feather Coffee/2025
View →
FujiFilm/2023
View →
Feature Film Production/2025
View →
Seven Seas Tea/2024
View →
Agency by Counterpoint

Business Intelligence. On a whole new level.

Connect your tech stack. Every Monday morning your business delivers a full commercial briefing with clear ways to scale and pivot. All your data in one place. Finally you have executives that know your business even better than you.

Weekly executive briefing — CFO, CMO, operations
Every platform. One dashboard.
Updated nightly. No manual exports.
Setup in days, not months.
agency agency.counterpointagency.com
Counterpoint
Have a project in mind?
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Let's talk.

Strategy, AI systems, paid media, or creative. Tell us what you need.

→ Quick response.
We reply within 24 hours.
→ Clear next steps.
We move fast.
Shark Eyes
Shark Eyes
Shark Eyes
Shark Eyes
Shark Eyes
Audi
Audi
YETI
YETI
Paradiso Surf2022
Paradiso Surf
Paradiso Surf
Paradiso Surf
Paradiso Surf
Paradiso Surf
Paradiso Surf
Paradiso Surf
Paradiso Surf
Paradiso Surf
Paradiso Surf
Paradiso Surf
Paradiso Surf
Paradiso Surf
Paradiso Surf
Paradiso Surf
Paradiso Surf
Red Feather Coffee
Red Feather Coffee
Red Feather Coffee
FujiFilm
FujiFilm
Feature Film Production
Feature Film
Feature Film
Feature Film
Feature Film
Feature Film
Feature Film
Feature Film
Feature Film
Feature Film
Feature Film
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea
Seven Seas Tea

AGENCY BY COUNTERPOINT

Your business, finally in focus.

THE PROBLEM

Most founders run their business on gut feel.

You check Shopify every morning. You open Meta Ads. You log into Google Analytics. Then your accountant sends a spreadsheet three weeks after the month ends. By that point, the campaign that was burning money has already burned it. The product flying off the shelf ran out two weeks ago. And you still cannot answer the most basic question. Am I actually profitable this month?

5hrs

LOST EVERY WEEK

Just logging into platforms, pulling numbers, and trying to make sense of them. Before a single decision gets made.

Weeks

TOO LATE

By the time your accountant reports last month, the cash is already gone. Decisions made on stale data are not decisions. They are guesses.

4+

PLATFORMS, NO PICTURE

Shopify, Meta, Google Analytics, Square, Xero. Each tells you a fragment. None of them talk to each other. You are assembling a puzzle with half the pieces missing.

THE DASHBOARD

agency agency.counterpointagency.com

REVENUE MTD

$64,592

↑ $16.9k vs last month

MER

3.36x

↑ vs 2.0x benchmark

CONTRIBUTION MARGIN

48.9%

Healthy range

WHOLESALE REV

$22,002

↑ on track vs target

REVENUE 30 DAY

RYAN. YOUR AI ANALYST

Not a report. A decision.

Every Monday morning, four AI executives brief you on your business. Each section ends with one specific action. The intelligence your business needs, without the salary cost.

WHOLESALE INTELLIGENCE Monday, 7:30am
Ryan @ Agency

FLAGSHIP ACCOUNT A

Day 47

Avg reorder every 28 days

FLAGSHIP ACCOUNT B

Day 91

Avg reorder every 32 days

FLAGSHIP ACCOUNT C

Day 118

Avg reorder every 45 days

Three of your highest value wholesale accounts are significantly past their average reorder window. Flagship Account A is 19 days overdue, Flagship Account B is 59 days overdue, and Flagship Account C is 73 days overdue. Combined these accounts represent $18,400 in average annual wholesale revenue. No orders are currently in progress for any of them.

SUGGESTED ACTION

I have prepared personalised draft emails for Flagship Account A, Flagship Account B, and Flagship Account C. Each references their last order and typical reorder products. Ready to send on your approval.

CMO BRIEFING Monday, 7:30am
Ryan @ Agency

Meta ROAS dropped to 1.4x this week, down from 3.1x last week. Audience fatigue on the retargeting set is pushing your blended MER to 38%, which is 8 points above the threshold where the business stays profitable on paid. The creative has been in market for 31 days without rotation and frequency is at 6.2. Your cold prospecting audiences have barely been touched.

CMO ACTION

Pause the retargeting campaign today. Shift budget to colder top of funnel audiences where CPMs are 40% lower and the creative is fresh. I have also drafted an EDM to your engaged subscriber list. These are customers who have purchased before, know the brand, and are primed to buy again without paid media cost.

EDM drafted and ready in Klaviyo. Subject: "It has been a while." Segment: purchased, not opened in 90 days. Estimated reach: 1,240 subscribers.

CFO BRIEFING Monday, 7:30am
Ryan @ Agency

FIXED COSTS AS % OF REVENUE

41.2%

Target is under 35%

PROFIT FORECAST VS TARGET

-$2,400

12 days remaining this month

Fixed costs are running at 41.2% of revenue this month, above the 35% sustainable threshold. At current trajectory the business will miss its profit target by $2,400. Revenue needs to reach $87,400 in the remaining 12 days to close the gap, which requires $3,600 more than the current daily run rate.

CFO ACTION

Push one wholesale reorder this week. The three overdue accounts identified in the wholesale report represent a combined $6,200 in likely reorder value, which closes the gap with margin to spare.

DEMAND INTELLIGENCE Monday, 7:30am
Ryan @ Agency

Mother's Day is 3 weeks away. Last year wholesale revenue spiked 34% in the two weeks prior, driven by gift set orders from your Margaret River cafe and hospitality accounts. The year prior that same window produced the highest single wholesale day on record at $2,700. Across DTC, Shopify revenue lifted 28% in the same window last year, led by gift box SKUs and bundle purchases. Current forward demand for that window across both channels is $0.

DEMAND ACTION

I have prepared personalised outreach emails for your 8 outstanding wholesale accounts, each referencing their order history and recommending gift set quantities based on last year. I have also prepared a draft EDM in Klaviyo targeting your 250-day lapsed customer list, 1,840 subscribers who purchased last Mother's Day and have not returned since.

8 wholesale outreach drafts ready.

EDM ready in Klaviyo. 1,840 subscribers.

I was spending 5 hours a week just trying to find the right numbers. Not even factoring in understanding what they meant.

GENERAL MANAGER. 7-FIGURE ONLINE AND WHOLESALE BRAND.